What is a major reason why some leaseholders feel sceptical about property management?

A significant reason some leaseholders feel sceptical about property management is the negative publicity surrounding questionable landlord practices. This skepticism often arises from reports or personal experiences that highlight mismanagement, lack of communication, or disregard for tenant rights by some landlords or property managers. Such instances can lead to a broader mistrust not just towards specific property managers but towards the entire property management industry. Exposure to stories of neglect or exploitation can create a perception that all property managers operate with similar disregard for the interests of leaseholders, fostering a climate of wariness among leaseholders.